Before Hiring an In-Home Senior Care Agency, Here Are Some Important Questions You Must Ask.
Is the agency State licensed?
Although Arizona does not require a state license to own a home care agency, the company you choose should meet the most stringent licensing requirements across the country that help protect and provide for the clients.
Arizona now hows the Arizona Non-Medical Home Care Association or AzNHA that provide patient advocacy for people receiving home care from agencies. Member agencies are required to follow strict guidelines regarding patient care and employee hiring practices. We are proud members of AzNHA.
Are the agency’s caregivers bonded and insured?
The company you choose should have professional and general liability, bonding and Worker’s Compensation coverage in case of a mishap. Some firms have only minimal coverage and some none at all
How extensive are the agency’s criminal and background checks?
You want only the most ethical, skilled and compassionate caregivers in your home. It is important that the agency not only run a check on the last place a person worked, but complete a complex multi-state check on all the places they have lived, their driving records and reference checks from previous supervisors.